If it is already the latest version, please try connect with your own account again.
i have te same issue, i have signed in on the account above and it works can you fix my account?
ID = 6175378905
I have te latest updates on the app and my bulb
Hope you can help me
Please refer to the link and follow steps to fix:
I followed the steps and i it didn’t work. Only on the account lixin@yeelink.net
On that account i can use my lamp.
And i think my id is bigger than 32 bit
Can you fix that for me?
Please read Step 2 carefully.
1、Logout your account and login with account: lixin@yeelink.net , Password: yeelink1234 from Yeelight application.
2、Try to connect device with the account. Update firmware once connected, then reset your device and try again with your account.
I did step two.
he said he has the latest update, if i go back to my own account, he can’t connect to the network.
Which lamp do you have? And what’s the firmware version?
Xiaomi light blub frimware 1.3.0_0035
Which xiaomi light bulb？Does it make by Yeelight?
Philip light bulb i see now…
i am able to connect using mobile hotspot then switch back to my wifi again.the problem is when i turn off my wifi im not able to connect again tru my own account.i need to connect to mobile hotspot again then switch to wifi
WTF?
I bought a smart lamp. Why does it not just work as described?
Apparently I have to spend a chunk of my own time setting up and beta testing your software so that my new lamp stays connected and can be used.
Surely consumers should be warned about this?
Hello,
Please add me to whitelist have same problem with Mi desk lamp
MI ID 6159482055
so we give you our MI ID number and once you add us to the whitelist we can use the lixin@yeelink.net ,account ??~
THanks
Please add me to whitelist have same problem with Mi desk lamp
MI ID 6159482055
Hi I have the same issue when connecting the desk lamp, it keeps on saying connection timeout even when I am using the provided account. I am connecting it to a laptop wlan hotspot but fails.
Hey, can you share with you E-mail address to can try ways to solve your issue? or drop me via panxin.power@gmail.com
There’s no whitelist to resolve the issue, please follow instruction in 1st post in this thread to fix the issue.
What’s your xiaomi account? Please check if it is bigger than 4294967295.
My account ID is 6194628636, so yes.