Connection timeout issue


#42

There’s no whitelist to fix the issue, please follow the steps above to have a try.


#43

I tried steps above. I want to connect with account: lixin@yeelink.net to update firmware. Hotspot solution does not work. DNS does not work. DHCP lamp appears. SO please let me connect to this account to update firmware.


#44

I sign in with lixin@yeelink.net password yeelink1234 it says Account ID/password entered is incorrect.


#45

You said:

4、After I add you into whitelist, please update to latest firmware version use account above.
5、After you update to latest firmware version, then reset your device and try again with your account.

You need use account of lixin@yeelink.net to update to latest version after I add you into whitelist.

I tried everything. I login with lixin@yeelink.net and it says password/account incorrect


#46

It seems there’s someone who changed password of the account, we just get it back. Please have a try again.


#47

My ID: 6163823179 ,I tried for 2 days but it still doesn’t work.


#48

@dingyichen The mentioned lixin@yeelight.net account with the current yeelight1234 password does not let me in, please let me know how to solve this problem.


#49

@trusnona @zadorilevi
I have changed password back, please have a try.

Account: lixin@yeelink.net
Password: yeelink1234

@ALL PLEASE DONOT CHANGE PASSWORD.


#50

@dingyichen Thank you very much for your help, my 2 beside lamps work perfectly!


#51

Hello, i have the same problem to connect my lamp. I successfully connected to the account lixin@yeelink.net from mihome app, but with my account it is not possible.
Pls add me to the whitelist, my id: 6166179897.

Thank you very much.


#52

Hi, I have an issue similar to the described problem, except I experience this with the Xiaomi Phillips Zhirui lights. I can not connect to my network using the account with ID 6171194991, but it does work with the lixin account.

Can you also add me to the whitelist please? I am not sure it is still necessary or will even fix my issue, because I do not know whether there is a firmware update for my lights.


#53

No, this is Yeelight.