Connection timeout issue


#21

Hello, I connected with the account you listed, the lamp worked, I updated the firmware to the 56 version.
Then I reset the lamp and logged into my own account, but I still had the connection timeout issue.
What should I do? My ID is 6156508276

update: I did the same thing once again, I got the 58 update (China server) and everything worked out!


#22

Can you please whitelist my account? I am having the same issues.

40037016


#24

There’s no whitelist to fix the issue. It seems your account isn’t the case. Please try changing DNS of your router to 8.8.8.8 and reconnect again.


#25

OK.
I`m using 114.114.114.114 for mi devices. But when connecting from a mihome plugin, I often get a message that the lamp is not online. After repeated attempt - I successfully connect.


Mi desck Lamp connection problems
#26

Hi! please, add me to the white list for Mi Bedside Lamp.
My id is: 6159149547

Thank you very much

Best regards


#27

There’s no whitelist to fix the issue, please follow the steps above to have a try.


#28

I spent 3 afternoon to connect 2 lamps to the network without luck. I tried everything… I wanted to write on the forum when I saw this forum thread. This was the only thing that worked. I was over the moon when finally my lamps connected. Thank you very much Dingyichen!! :slight_smile:


#29

I’ve followed the instructions above. The lamp connected to the above account successfully. The firmware updated to 1.3.0_0055. I’m still unable to connect with my own account. My ID is 6159945777. Do I need to be added to a white list?


#30

Latest version isn’t 1.3.0_0055, please select China Mainland server, update to latest firmware and try again.


#31

I’m really sorry I tried that just before I saw your reply. It’s working with my account, thank you for your help :slight_smile:


#32

Pls add me to the whitelist, my id: 6158941791. Tried setting up my bedside light for a gd 2hours
:frowning:

Thank you so much


#33

I tried, managed to connect.But now it went offline, unable to connect anymore.Is my light faculty?


#34

Hello,
I’m trying tris procedure since two days with two different bulbs and two different routers with no success…could you please help me? Thanks!


#35

Hello, i have the same problem to connect the lamp. This evening i would like to try your solution.
Pls add me to the whitelist, my id: 6162545476.

thank you very much


#36

Can’t wait to try this when I get home. I’ve been doing everything to get that lamp to work. My ID is 6155946089


#37

@insert @ponsolo @chiara79

There’s no whitelist to fix the issue, please follow the steps above to have a try.


#38

Thank you very much. Now my two lamps work perfectly .


unpinned #39

pinned globally #40

#41

Hi

I have the same problem as others. Please add me to the whitelist so I can try this solution.
ID: 6167725985, Mainland China