No connection to Mi LED Desk Lamp with own account


#1

Hi, I can’t connect Mi LED Desk Lamp to Yeelight app with my own account. Using lixin@yeelink.net account, china mainland server, I’ve updated to xxx58 firmware, but I have no connection using my own account.
Could someone help me please? I bought the lamp also to personalize it through the app, and after 3 days of attempts I’m still having no success. My id is: 6153134055


#2

So you can connect with lixin@yeelink.net but not with your account?


#3

I’m having the same exact issue. I can connect using the yeelink account and upgrade the firmware. but when switching back to my own account, it has the same issue of connection time out.


#4

Please connect with yeelink account again to see if the lamp is the latest firmware version. If yes, it should be ok with your account, I have tried from our lab.


#5

This fixed my problem. thank you very much. God bless


#6

I’ve not fixed mine :pensive: I’ve last available firmware, seen form yeelink account, but when I come back to my account I can’t sync my lamp, I reset every time, put router wifi password, connect to lamp wifi, come back to app and get a time out error very quickly or waiting a lot with process stopped at 25%


#7

It seems the lamp doesn’t connect to your router, please check if you can see the lamp from DHCP list.