I can't save any new scene or delete any existing scene

Mahbub_asif · 2018 年9 月 27 日 15:43

Hi there,
I have got some yeelights in my house. I already have set up some scenes in Yeelight app. But I can’t delete them now. It always says “Failed to delete”. The same issue occurs when I wanna add a new scene. Also these scenes are always there in my google home app. It can’t be deleted. Can anyone help me out? I am currently on Singapore server.
Thanks

dingyichen · 2018 年9 月 28 日 00:58

Actually we receive a few feedback about the issue, but we don’t find the root cause. Could you help us debug the issue? we will release a beta version to you, there are some more detail error message.

Mahbub_asif · 2018 年9 月 28 日 04:04

Yes, I can help by testing the beta version. By the way, I am already a beta tester of yeelight app. I have signed up from google play store. Will it work?

coasterli · 2018 年9 月 28 日 04:21

Yes, you will receive beta version soon.

Mahbub_asif · 2018 年9 月 28 日 04:52

So, after receiving beta version will it be fixed? I need to delete the yeelight scenes now.

Olga.iso · 2018 年9 月 28 日 10:26

I have the same problem l can’t save any new scene. And there is no recommended scenes in application.

coasterli · 2018 年9 月 28 日 10:29

we are working on this. Will release beta version with debug toast.

dingyichen · 2018 年9 月 28 日 11:50

android_daily_build

@Olga.iso @Mahbub_asif

Could you please try app with the link of QR code?

Mahbub_asif · 2018 年9 月 28 日 11:56

Sure

dingyichen · 2018 年9 月 28 日 12:00

We add more debug info, please let us know the error you encounter when save new scene, thanks!

coasterli · 2018 年9 月 28 日 12:24

Please show me the screen capture of the error toast when you trying to save your customization light.

Or you can confirm if it was showing “javax.net.ssl.SSLHandshakeException”.

Mahbub_asif · 2018 年9 月 28 日 12:33

It’s the same app version I was using. The issue is still there

Mahbub_asif · 2018 年9 月 28 日 12:35

Here’s the screenshot

coasterli · 2018 年9 月 28 日 12:35

Please try to add a customization light.

Mahbub_asif · 2018 年9 月 28 日 12:38

Customization light means? I also have the same issue as @Olga.iso I can not see any recommended scenes

coasterli · 2018 年9 月 28 日 12:45

Please try to create a customization. We only add debug log at this point.

Mahbub_asif · 2018 年9 月 28 日 12:52

I can’t save the customized light, it always shows “failed du to network” But I can preview. Please check screenshot

coasterli · 2018 年9 月 28 日 12:57

Which server did you select?

Mahbub_asif · 2018 年9 月 28 日 13:01

Singapore server now

dingyichen · 2018 年9 月 28 日 14:29

Hi, could you have a try again with version 3.1.64, you can get it from Google Play, Yeelight beta test link: https://play.google.com/apps/testing/com.yeelight.cherry. Thanks!