bedside lamp does not work using the physical button


#1

bedside lamp does not work using the physical button


#2

Confirmed.

After last update, there are some problems again.

Lamp starts but is unusable. All the push buttons doesn’t work!


#3

Lamp doesn’t work at all. Not seen on app and no reaction to buttons.
Could you please let me know what can I do.
I have this lamp for a few months, and I hardly used it.


#4

@masha1234 @wolf1012

Do you have Mijia Bedside lamp, which is wifi based device, right?

if so, please provider your mi account.


#5

Hi, confirmed: Bedside Lamp WiFi Version

I should be already in the White List but I am not able to see this new Beta Firmware.

In any case, this is my MI ACCOUNT ID: 1681999230

Thanks in advance for your help.


#6

I hope this is what you need:
1783063382
Im still waiting for a solution from you.
Lamp doesnt work at all.


#7

Hi,

Any news about the firmware update to solve this issue?
Lamp is unusable. We are waiting for a solution.

Please help us.

Thanks in advance for your support.


#8

Dear Sir, I haven’t heard from you and I urgently need to know if you can solve the problem. I have no Idea if in Israel they know how to repair this product because it is new. I bought it in Gearbest.
Thank you so much
Masha


#9

We will release the new firmware very soon, please stay tuned.


#10

We will release the firmware very soon, please stay tuned.


#11

Hi, 1.5.9_0169 just fixed this issue. Please try it out.


#12

Lamp doesnt work with physical buttons - does it have any connection to firmware?


#13

Have you updated the firmware? It should be fixed now. All button events are handled by firmware.


#14

How do i update firmware?
Please advice
Thank you


#15

firmware is updated and lamp doesnt work.
Please advice what to do.Thank you


#16

Looks like hardware defect. Please contact the distributor for replacements or refunds.


#17

I have got exactly the same problem with my first gen. bedside lamp. Physical buttons are not working at all. I am also not able to connect the lamp to phone.

Lamp was working correctly at evening. I turn it off with phone before i go sleep. In the morning it was not working at all.

Is there a way to identify if lamp is broken or if it is firmware problem?
My second bedside lamp (also gen one) is working rigt.


#18

Im waiting for the answer as well:-)
I still dont understand what am I supposed to do. And if there is anyway to fix it


#19

did you solve the problem?


#20

Nope,
I had disassemble whole lamp but didn’t find any physical problem. I also change button battery that is inside. Also didn´t help.
I am pretty sure it is SW problem.
What about you?