Offline issue

82

Hi all, please have a try, the issue has fixed.

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83

It’s working now thank you!

84

seems that it’s working for me for now.thank you for fixing it.if i have any problems i’ll contact

85

Thanks now they works with Yeelight App and European server but not yet with Alexa

86

I can confirm today everything is working again in European servers

87

I couldn’t connect all day yesterday on American or European servers, but it worked flawlessly on American just now.

Thanks for getting the issue sorted out, whatever it was!

88

Hello,

I have 2 identical Yeelight bulbs.
One remained in version 1.4.2_0026, and no problem. The second has been updated (2.0.6_0065), and the offline status appears very regularly …

1、Yeelight color 2 - Firmware v 2.0.6_0065
2、EU
3、Yes, offline in Yeelight and Mihome.
4、No possible to control with Google Home
5、Does not work
6、Yes, still connected
7、After electrical restart, device come back online.
8、OpenWRT router
9、No but before the bulb update (1.4.2_0026 --> 2.0.6_0065), all was OK with this same network.

Can you help me please ?

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89

I have just tried to re-synce all bulbs. It still does not work for Singapore server. After hours of turning off via lan/voice command, some of them cannot be turned on remotely. Do I need to change the server to Mainland Chinese?

90

Hi Andy,

Same here. I had 6 Yeelight Color S1 bulbs. 2 under 1 switch and the other 4 under the other one switch.

The 2 with one switch works ok but the 4 with 1 switch have a problem. I had connected 3 of the 4 but when I connected the fourth, the first 3 went offline. Here below are my info:

  1. Yeelight Color S1 bulbs/ dont know the detail of the firmware;
  2. Asia on Yeelight and Thailand on Mi Home. The yeelight bulbs were not on Mi Home;
  3. The Thai version of Mi Home does not have S1 bulbs;
  4. Cannot;
  5. No, doesnt work;
  6. Yes but appeared offline;
  7. No;
  8. TP Link Deco M9 Plus;
  9. Not yet
91

1、Which device do you have? And what’s the firmware version?
Two YLDP13YL, 2.0.27 on both
2、Which server do you connect to?
China mainland server
3、Please help confirm if the device shows offline both in Yeelight and Mihome.
Yes
4、If you have Amazon Alexa or Goole home, please help confirm if they can control the device when the device shows offline?
I only have Homekit. Does not work
5、If the device shows offline, please have a try with “Turn All on/Off” in Yeelight to see if it works.
Does not work
6、Please confirm if the device still connected to your router(You can check the DHCP list)?
One is another one no
7、Please confirm if your device could come back online after power cycle in two minutes?
Yes. But will go offline moments after.
8、What is the type of router?
ISP provided, Hitron CVE30360
9、Have you tried with setuping a hotspots with another phone, and connect your bulb to it to see what’s going on?
Yes. Same problem

92

Hi dingyichen,

  1. I have Yeelight Decora ceiling mini 350MM 24W(YLXD2502CN). The latest, which available on ios for Yeelight app 3.3.32 . (Iphone)
  2. EU
  3. Can’t connect with Mihome since YLXD2502CN is not supported there.
  4. no
  5. Yes, I’ve tried - nothing has changed
  6. Yes
  7. no
  8. Asus RT-AC-1300GPLUS
  9. same story

mi:id : 1622847855

Also, I have another issue with YLXD44YL - can’t connect at all since I’m using only a remote Bluetooth dimmer. Would be possible to reload the lamp and make it breathing using a remote switch?

93

Hello I have the same problem with my yeelights disconnects from wifi and never reconnects. I have already tried all of them

  1. Smart LED Lamp 1S (Color). I can’t see the version
  2. Europe and Africa (Frankfurt)
  3. Yes it is
  4. I have a google home and it is impossible to control them
  5. It doesn’t work
  6. No, the device is not connected when it is offline
  7. Yes, he comes back online but disconnects after sometimes
  8. Swisscom IB2 / wifi devolo
  9. Yes it works but after sometimes they disconnects and never recognizes herself again
94

I want to know whats going on. i already unlink and re-link but i saw that Server taking huge long time to respond when i try to reconnect or Re-link my Yeelight. does the server died?