Tried to contact the support via the provided email firstname.lastname@example.org today. Let’s see. Here’s what I asked for:
Dear Yeelight Support Team,
I am one of the many customers who have issues with connecting Yeelights to WiFi. Your own forum is full of such reports. I received my 2 Yeelight YLXD10YL Smart Square LED Ceiling Light somewhere in January / February this year. One of them somehow lost connection and is unable to reconnect.
I hope and honestly expect that you
- Fix the issue
- Provide a “cloud-less” solution to at least activate, control and operate your lights in local WiFi without them needing connectivity to your backend services
Please let me know when I can connect this expensive light again and do not have to sit in a bright white light all evening long. If you cannot do that, may I ask you for an additional Bluetooth remote, so I can at least control it manually.
All the best,