Create scene > nothing listed in "recommend"

germany · 2018 年3 月 6 日 11:27

Hi,
I am trying to set standard scenes but there is nothing listed in the “recommend” section.

Here are the steps I performed in the app:

tap on “Scene” at the bottom panel.
tap on “Create Scene” buttom.
tap on “Sun” icon, and “Next” button
named “Sunrise”.
tap on “Yeelight Color Bulb”
at the prompt “Please specify device state”, I tapped “Turn on with scene”.
Nothing shows up on “Recommend”, “Customization”, “Favorites”.

Firemware: latest
Yeelight Version: 3.1.11

Any help?

Moncacho · 2018 年3 月 6 日 12:43

+1

coasterli · 2018 年3 月 6 日 13:06

Thanks for feedback! We will look into it!

germany · 2018 年3 月 6 日 13:11

@coasterli
thanks, hope to have a solution soon

dingyichen · 2018 年3 月 7 日 01:16

@Moncacho

Could you see recommend scene(Customization and Favorites) in Control view?

Moncacho · 2018 年3 月 7 日 01:33

Favorites are ok. I just can not see the recommended modes! As it is in the picture of the post!

dingyichen · 2018 年3 月 7 日 03:31

Could you please provider your xiaomi account ID, we will have a look?

germany · 2018 年3 月 7 日 17:49

@dingyichen
I’ve just PM you my account ID, thanks!

julico · 2018 年3 月 8 日 01:13

Nothing listed in the “recommend” section too.Thans

dingyichen · 2018 年3 月 8 日 01:35

Which server do you select? Please provider your xiaomi account ID, we will have a look.

germany · 2018 年3 月 8 日 12:38

@dingyichen thanks for the fix! It looks great now

cvigti · 2018 年3 月 14 日 00:59

Hi, I just registered because I am having this same problem. Nothing in the scenes/recommended menu! I usually use Mi Home but when the recommended didn’t show up there I tried with the yeelight app. Same problem. Even my favourites are gone (only had two made). My Mi account is 1645677017. If any of the staff could help that would be great!!

dingyichen · 2018 年3 月 14 日 01:09

Which server do you select? We have fixed the issue, please restart your application to have a try.

cvigti · 2018 年3 月 14 日 11:00

Hi. I usually use Mainland China, but I tried all of them when I got the issue and it was all the same. A couple of hours ago I tried and my favourites were showing up as well as the recommended scenes. Now all I get is device offline, but it might be because it is a very bad weather here in Portugal right now. I am not at home at the moment so can’t restart the bulb or check the wifi. I will try later in the day Thank you!

Cebrinia · 2018 年9 月 7 日 21:59

Can you please have a look on my light? Because I don’t have scenes and I cannot save favourites.

1857253243

Thank you

coasterli · 2018 年9 月 10 日 01:34

Please try again. Suppose it’s working.

Cebrinia · 2018 年9 月 10 日 11:44

Im so sorry but it’s not working.
If I save, I don’t see the saved colour in the list.
What do I need to do?
Thank you

Cecilia

coasterli · 2018 年9 月 10 日 11:55

please show me your xiaomi id.

Opethian · 2018 年10 月 5 日 21:11

Hello coasterli! I’m having the same issue on one of my two mobile phones (Samsung J3). My Mi ID is 1739510490 and i’m using the German server. My Yeelight is a Color Bulb, V2. My Recommend section is blank and I cannot save a favorite.

Hope you can do something about it

Thanks in advance!

dingyichen · 2018 年10 月 6 日 09:11

Thanks for your feedback, which version of Yeelight application do you use?