If you press the OFF button on the remote control, the lamp does not turn off completely, the light remains as in “night mode”. Also, in night mode, the brightness is not regulated. As with the remote in the kit and with the application Yeelight.
Hi, I asked my colleague who is in charge of hardware for help that he said the lamp needs to change a board. I want to know 1) which country do you live? 2) If we send you the board, could you make the change of the board?
Hello!
I have exactly the same problem. The luminaire does not completely turn off when you turn it off from the remote and from the application,
I ask you to help in its decision. I have the same skills in working with technology, and I myself can replace the board in the lamp.
The lamp is bought in GearBest. I live in Russia, the City of Yekaterinburg.
Good afternoon!
And I have a similar problem. The yellow LEDs are always in moon mode, they are not regulated or switched off in any way. I’m in Russia, Moscow. Help with solving this problem.
I have exactly the same problem as me to be? How can I fix the lamp? I can not send the lamp back. I threw the box away. Can I get a circuit on the board?
I have a similar issue with the lamp. I cannot return it since I threw away the packaging and Gearbest is only offering partial (1/5 of the price) refund. This is of course not satisfactory since I want my intelligent connected lamp to be constantly connected and I can’t do that unless I am able to turn it off.
@dingyichen It would be nice if we could only get an information what needs to be replaced. Then we would also probably stop asking the same question over and over again @Signite Have You found what exactly needs to be replaced?