Unable to connect!?

#1

I seem to have a problem with the Yeelight app.

I had to turn off the router and the modem to move them. It was only 10-15 minute dropout. Then I switched them on, everything works, all devices connect normally. I might have been given new (external) IP adress by my provider - I am NOT SURE, I didn’t check, but it is possible.

Now here are the facts: :slight_smile:

  • Yeelight app says no bulb is online (2 white, 1 color and led stripe)
  • All bulbs are visible on router, have static IP adresses, the same they had before
  • developer mode on on all bulbs
  • I am able to control the bulbs locally, on LAN, via other apps or my code or Yeti, Tasker with Send/Expect etc
  • I am on China server.

I have logged of mi account in Yeelight app and logged on again. On 2 devices. Not one of these devices (phone and tablet) see any bulbs.

WTF? Is this going to happen everytime I turn off router/modem?

I’d really hate to have to reset all bulbs… they all work on LAN!! Only Yeelight doesn’t see them. Any clues?

Thanx!

#2

Could you make sure you logged into China server in your app?

#3

Yes, I did. 1x on tablet and 2x on phone. Same thing. Logs on OK, and all bulbs are “offline”

#4

Guys, any ideas? I am still unable to use bulbs through Yeelight app… I logged off/on several times, everything is the same. Says all bulbs are offline but I am able to see them and control them locally…

#5

OK, managed to solve it. Turned off all bulbs, turned off router. Then turned router on, waited a bit and turned bulbs on. Immediately displayed in Yeelight app.

It was probably all because I turned router off and bulbs remained on. After I turned router back on, Yelight just couldn’t see bulbs… strange.

#6

Seems this is an issue that the bulb cannot connect to the cloud after turning router back on,we will take a look at it.

#7

Thanx