Unable to connect&reset yeelight e27


I have a yeelight e27 color. It’s always light purple. I tried to reset (5 times on/off) but it didn’t work and continue light this color. Please help :frowning:

Could you see the WiFi started by the bulb?

No, I don’t see in WiFi list

Ever worked before?

No :frowning:
It may be break down during transport?

Yes, please ask the retailer for a replacement or a refund.