Unable to connect&reset yeelight e27


#1

Hi,

I have a yeelight e27 color. It’s always light purple. I tried to reset (5 times on/off) but it didn’t work and continue light this color. Please help :frowning:


#2

Could you see the WiFi started by the bulb?


#3

No, I don’t see in WiFi list


#4

Ever worked before?


#5

No :frowning:
It may be break down during transport?


#6

Yes, please ask the retailer for a replacement or a refund.