Unable to connect&reset yeelight e27



I have a yeelight e27 color. It’s always light purple. I tried to reset (5 times on/off) but it didn’t work and continue light this color. Please help :frowning:


Could you see the WiFi started by the bulb?


No, I don’t see in WiFi list


Ever worked before?


No :frowning:
It may be break down during transport?


Yes, please ask the retailer for a replacement or a refund.