There is no "recommended" and "favorites"


#1

Hello.

I just got the mijia smart desk lamp. I already installed Mi Home app and paired the lamp with my phone. I can control the lamp as on/off but there is no recommended or favorites (a heart shaped icon that should be on the top right corner) button in the app. Because of that, I can not activate a recommended preset or save my own custom preset. I need your help.


#2

Anyone to help, please?


#3

Which server do you select? we will take a look at the issue.


#4

This function is temporarily unavailable due to right to restriction of processing according to GDPR.Now we have fixed it.We will update it soon.


#5

I selected “European server (recommended)”.


#6

Ok, thank you. Hope to get it soon.