Yeelight bulb has stopped working with Google Home

yusure · 2018 年11 月 22 日 08:16

Sorry, not found any logs about this xiaomi ID “1780144671”, could you record a video when you re-link account ?

peach77 · 2018 年11 月 22 日 09:07

@yusure sure, where I can send video? I cannot upload here it seems.

yusure · 2018 年11 月 22 日 09:23

My email: yushuai@yeelight.com

peach77 · 2018 年11 月 22 日 11:33

Done, let me know if you need something else mate, thanks.

yusure · 2018 年11 月 22 日 11:54

@peach77
Hi bro,

I see the problem, you have two accounts, 1780144671 and 1672649250, please clear browser cache and link by “1780144671” account.

“1780144671” has 3 devices
“1672649250” has 2 devices

So, please use “1780144671” to login.

Good luck for you!

peach77 · 2018 年11 月 22 日 12:18

@yusure you did it! great job brother, thanks! all fine now :)

yusure · 2018 年11 月 22 日 12:19

have fun

Stewgm · 2018 年11 月 26 日 01:30

Same thing here in Quebec, Canada. No longer found by Google. I remove my account from Google Home and tried to the link it, but getting an error. I can still my phone app with the light bulbs.

yusure · 2018 年11 月 26 日 02:46

What error ? can you upload a screenshot ?

Tinashley · 2018 年12 月 5 日 11:51

Hi, my Yeelights have stopped working with my google home again. This is the second time in a month. The first time was apparently because I changed my mi password but this time I have not changed anything. My mi id is : 1844835153

yusure · 2018 年12 月 6 日 01:48

@Tinashley
Hi Tina,

I just find you control logs, did you fix?

tiagomb · 2020 年4 月 8 日 22:10

Hi, I’m having a similar problem.
All my bulbs and lamps stopped working on Google Home app.
they can be turned on or off, but i can’t control anything else.

yusure · 2020 年4 月 9 日 01:22

@tiagomb voice command works?

tiagomb · 2020 年4 月 9 日 11:51

yes

tiagomb · 2020 年4 月 11 日 00:28

now they’re offline even on yeelight app. i have zero control over my bulbs and lamps.

MadazTheSkitzo · 2020 年4 月 24 日 04:09

Hi @yusure I have just bought these globes but i connected ok without yeelight app just on Mi Home app, albiet i had to connect devices only through the Chinese server? is that correct.

and now they have dissapeared from use in Google Home and Mi Home and Yeelight app any suggestions

Yeelight app id: 6241862921 (same id is in my Mi Home app too)

Thank you for any help you can bring.

MadazTheSkitzo · 2020 年4 月 24 日 10:01

Seems they are now working again

Chenny · 2020 年4 月 27 日 10:34

Hey I have the same issue. My google home just says it’s not responding and that “something went wrong” My account is 1757776615

ntaikham · 2020 年5 月 9 日 08:05

Could you please help checking my account? I think it could have been reset something on the backend.
My account is 6193937915 .