Rooms and scenes missing in app


#21

@coasterli Yep, I will be happy to help you. Tell me what to do and I will do


#22

@tony_p

Which Android version do you have with your phone?

We have found the root cause. It will happen on Android version below lollipop, TSL protocol version issue.


#23

Could you have a try again? The issue has been fixed.


#24

@dingyichen

Android 5.1 lollipop. My smartphone is a Meizu m2 note with Flyme Rom 6.2.0.0G (based on Android 5.1)

Issue still there (recommended scene is blank, cannot save custom colors.)

What I’ve done:

I joined the beta chennel on the play store, deleted app cache, uninstalled stable version and installed beta 3.1.70, reinitiated the light bulb, connected to german server, linked/associated light bulb.


#25

Thanks for you feedback, I have reproduced the issue from Android 5.0.1 in our lab. Now a new version v71 with the fix is available from beta test, please have a try.


#26

edit: Tested v72, same issue with accessing favorites colors from device tab, plz check animated screenshot below

@dingyichen

Ok, It’s a bit better, the “recommended scenes” tab work again, and I don’t have error message when saving favorite colors.
But now, it introduce another issue when trying to access favorites list. It display 2 blank screens and go back to devices list:


#27

Ok, I will take a look at the issue.

Update: New version 3.1.73 is release in beata, have a try.


#28

@dingyichen

Nice, it’s works. Was a bit buggy at first just after update (saved colours were saved with “flow” type instead of “color”) but after de-associating the bulb, disconnecting, killing app, clearing cache, reinitiating the bulb and redone everything, everything work nice.

Thanks guys ! :+1: