Problem with login to Mi Home app (ios)


#46

Please fix mine? johnstafford@jkms.me


#47

Fixed.


#48

I’m still not able to log in.

This is very frustrating. I have yeelights that I’m unable to use because of this.


#49

Sorry about the issue, have a try again.


#50

Oh my god, got the same problem. At website shows up “Too many attempts, try again later” and on my Xiaomi Redmi 5A shows up “Access denied”. Please, please, please. Help me with this stupid trouble. I cant even use my new phone and yeelights. :frowning:

email: oltrim23772@gmail.com


#51

Fixed.


#52

Thank you very much. You’re better than official support 1000 times. Let me donate you a little. Send me your Paypal email in PM if you wish. Thank you, thank you and thank you again!!!


#53

@Oltrim get serious mate. @dingyichen is yeelight staff and is part of the official support


#54

Yes, you’re right he is. But anyways, its true, that he is better. Cuz i tried to contact global, hk,us,indian supports and they dont even care, that users having issues with their accounts. They just ask to wait 24-48 hours and nothing changes.


#55

Thank you, you can have more Yeelight devices to support us :grinning:


#56

Same problem. My email is sergiorjs@gmail.com


#57

Fixed,you can have a try now.


#58

I have thge same problem cannot log into My Home App so cannot use our new vaccum cleaner.
I registered with carington2@bigpond.com

thanks,
owen


#59

Thanks dingyichen,
my account is 1871263966 and login carington2@bigpond.com


#60

Your xiaomi account is login from facebook without password, so you have two choices here 1) please login with facebook or 2) go to https://account.xiaomi.com, select forget password, and create a password for your account " carington2@bigpond.com".


#61

Thankyou dingyichen,
You have turned what seemed an impossible fix into a great working app.
I used your option 2,
My appreciation,
Owen