Please, I need help with this error… I’m leaving an image. The app stopped working overnight and deleted my scenes.
Same problem, scenes are dead and that’s breaking Google Home integrations as well. Seems to be specific to the Singapore server
I understand that it is temporary, luckily I am not the only one with this problem. I sent an email to support, I hope they solve it or if any user has a solution, I await comments, thank you ![]()
Hi, does anyone know anything? What can I do to get my scenes back?
please fix this ASAP!
What is the email address of the support team you used
I sent an email here… But I didn’t get a reply ![]()
If there is another email where you can check the status of the service, please write it.
If anyone has any news or information please also
I’ll send an email there… Thanks. I’m already quite annoyed.
Hi, I think I’m going to migrate all my lights to the server in China. I ran a test with just one light, and it’s stable. I hope this information helps.
I didn’t receive a response from any of the technical support channels ![]()
Hi, I was able to fix it by restarting the router… Or maybe the service was restored again… But now the app on the Singapore server works.
I did not restart or do anything but i can see the scene again soo im sure its already fix thank you!
