Hi
my lamp connected to my mobile app but i can’t connect between lamp and pc.
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- Make sure the PC and lamp are under the same wifi.
- Check the IP address of the lamp in the mobile app, use a PC to enter windows/cmd and ping the IP address.
- If the ping can be successful, select “Failed to find my device” when adding the device on the PC, and then enter the IP address to add the device.
- If ping cannot be successful, please check whether the network of the PC and the lamp are on the same network.