Yeelight Lightstrip Pro unknown device in Yeelight app

Hi, I’ve recently purchased a new Lightstrip pro but it seems that it has some issues with the Yeelight app. When I add it to the Yeelight app it can be added without any problems but then goes offline and shows as an unknown device. When I add it to Mi Home it works fine without any issues.

hi please provide your mi id

1582332110

Hi, is there any news?