Hello.
Is it normal that the customer service just ignore the messages?
It started with all of my color bulb 1s showing color issue and then the ios shortcut stoped working as well from yesterday.
I did some research about the color issue and found out there’s no real solution that user can fix it.
So I contacted the customer service, several times to know what can be done, and no response at all.
Come on, my whole smart bulbs went dumb, and every time I turn on the light using terrible Yeelight app, it just reminds me that I should have went with the Philips products.
I don’t think I can even sell these second hand as it doesn’t feel right to sell bunch of malfunctioning lights.
This month was serious hassle with all the tech devices, had to contact Blackmagic design, Apple, DJI, Lumix and Yeelight and guess which is the only one not responding.
Is there anyone who had similar situation?
Any advise how one can get in touch with the customer service?