Hi,
Today i noticed that my mi led ceiling light is not turning into cool white anymore. Both warm white and moon are working fine but cool white isn’t. I tried to reset the device but still not working. Please advise on how to fix.
Hi,
Today i noticed that my mi led ceiling light is not turning into cool white anymore. Both warm white and moon are working fine but cool white isn’t. I tried to reset the device but still not working. Please advise on how to fix.
Hello, could you please provide your Mi ID
6281552783
Ok, I’ll take a look at it for you
Thank you! Badly need to fix this since it’s only 7 months in use.
Hi I saw from backstage that you had two mi led lights. Do they all have this problem?
No. The ceiling light named “lounge” is having the problem. The one named “bed” is working fine
The firmware of the light fixture is up to date. You try to delete the light in the APP and then reset the light to add again
Tried to reset again for the third time but the light is still not displaying cool white tried controlling both on physical switch and in app but is still not displaying cool white. Pls help
There is nothing wrong with the firmware of the lamps. We think it’s the internal circuit of the lamp. You are advised to replace the device after service.