Good day,

Last week three Yeelights randomly disconnected with my Google Home. I can no longer connect them. I have reset the lights, the router, reinstalled the Google Home app, and nothing has worked. I have no idea what to do next. When connecting the application will load to 100% and then either display ‘cannot connect with the network’ or it won’t connect at all and display ‘no device found’.

I have been unable to find a clear troubleshooting guide and would love one if available. But more preferable would be to speak to someone directly who can help me solve this issue. Either through a chat or a phone/discord call.

If you need any more information please let me know. Hopefully you can help me or connect me to someone who can!

Have deleted all the lights from the Yeelight app. Once I try to reconnect a light it loads till 100% and then shows ‘connection timed out’. Retrying results in ‘the application has cancelled - choose a new device’ followed by ’ no devices found’.