Ceiling Fan Light Keep going Offline !

marco.sg · 2021 年3 月 15 日 09:39

Can any Yeelight staff take a look? My ceiling fan light keep going offline!

marco.sg · 2021 年3 月 15 日 12:14

Light going offline again ! I don’t know how many time I need to plug and unplug the light to get it back online ! It been many days that this light will go offline many many many times in a day ! I got 2 fan light. But only 1 have such problem. When it’s offline, it is still connected to wifi. I check the DHCP. Can Yeelight staff look into this issue and fix it?

marco.sg · 2021 年3 月 15 日 13:47

Can any Yeelight staff take a look? I have done ping test to the fan light device. There is ping response from the device. Nothing wrong with my wifi connection.

marco.sg · 2021 年3 月 18 日 02:30

Had been looking for help for this light that goes offline very often. It seem no Yeelight Staff want to look into this problem. Why?

marco.sg · 2021 年3 月 20 日 07:52

Problem solved. ISP router issue. Now the fan light does not go offline.

mik385 · 2021 年10 月 15 日 06:42

What you mean by isp router issue?

marco.sg · 2021 年12 月 4 日 18:10

I did a traceroute to yeelight server and one of the router along the path drop many network package.