Hello, cyan color is not working for me, instead I get white color, I tried reseting strip tried changing servers I updated firmware… But it still doesn’t work, no cyan color, if I knew that there is no cyan I would have never bought them in the first place… cmon guys even cheap strips have it… Its been like this for over 8 months now, if it don’t get fixed I will never buy yeelight products ever again…
Yep green and blue separately works fine, 0.255.255 but somehow I see red. And when I go to white color and select warm I get like completly orange color, the app is broken . My cyan section gives me white but white section gives me orange … Support is useless i wrote them on email, they wont help me at all just asking questions I already answered. Not gonna buy yeelight products in the future if they wont fix my problem. It seems like they dont care at all, and the thing is I am not the only one with same problem.
Any supports? Or you guys dont really care? Forum is full of problems but you wont fix them… anyway I am not going to buy any xiaomi products ever and wont recommend it to anyone. Nice support btw, I am going to throw this strip into trash can and use cheap 5 dollar one because it works better. Worst support ever… I emailed made two posts on forum and nothing…
same issue.
I ve posted the same problem yet nobody answers or care about it.
If any staff here please help us