Smartthings

tnsantos · 2019 年12 月 12 日 17:20

Hi

I am using Yeelights integrated on Smartthings system throught the Smartthings app and It works almost fine.

However, like every 2 days, Yeelight account is disconnected from the Smartthings app and I have to login yeelight again to regain control of yeelight devices.

Already contacted Smartthings support and I have been told it’s an issue with Yeelight and it’s integration.

Can you help?

regards
Tiago

dingyichen · 2019 年12 月 13 日 02:17

@yusure please help take a look.

tnsantos · 2020 年1 月 8 日 22:54

Hi @dingyichen @yusure

Any update on this issue?
Thanks

yusure · 2020 年1 月 9 日 08:56

@tnsantos
Let us discuss it with SmartThings team, if I get futher infomation, I’ll keep you informed.

yusure · 2020 年1 月 10 日 06:31

@tnsantos
Hi,

May I have your Xiaomi ID and SamSung account? And please tell me when did this case happen.

Thanks.

tnsantos · 2020 年1 月 10 日 09:08

Hi

tiagoncs@gmail.com for both accounts

It loggs off from smart things like everyday

I logged in again yesterday

Thanks

weavecity · 2020 年2 月 28 日 03:06

Any update on this? I’ve been having the same problem for about two months.

potsbsu112 · 2021 年4 月 29 日 20:06

Any update on this? It’s been months!