YLDL01YL

Hi. I have a new YLDL01YL but one of the hanging cables will not stay locked into the connector in the light. It goes in but just pulls straight back out. The other one locks ok.

Is it possible to resolve?

Thanks
Alan

Hi .

That’s because the improper use of adhesive in the connector made the connector not working.

Pls contact the after-sale service to change a connector for you.

Thanks.

Hello. I have the same problem, one of the connectors is not holding the cable. Tell me how can I disassemble the lamp myself?