Broken Yeelight JIAOYUE YLXD02YL 650 Surrounding Ambient Lighting LED Ceiling Light WiFi bluetooth

pandver · 2019 年10 月 21 日 08:33

Hello to all,I have a problem with a Yeelight Ceiling Light 650.
I bought this Led Light and was broken in cover.
Maybe has broken in shipping transfer.
Where can I buy a cover about?
Type: White Lampshade.
Do you know someone,where I can buy cover for my Led Light?
Thank’s for your time

yuwenqian · 2019 年10 月 21 日 09:29

Hi,
For this issue, please contact the seller for replacement.

pandver · 2019 年10 月 21 日 09:32

Dear yuwenqian,
I send mail in the seller and it hasn’t cover.
I want to know,if there is somewhere I can buy other cover.
Do you know where I can find?
I want do buy a cover.
Thank you for your answer

pandver · 2019 年10 月 22 日 07:20

Good morning,
Can someone help me about?
Do you know someone,where we can buy parts for this Led Light?
My cover is broken and I need a cover
Do you know where I can find?
Thank’s

yuwenqian · 2019 年10 月 22 日 07:28

Hi,
Sorry for the late.
Where did you buy the product?

pandver · 2019 年10 月 22 日 07:30

Banggood

yuwenqian · 2019 年10 月 22 日 07:37

Hi，
Please provide your purchase screenshot, your order No., your name, email,address and phone number to support@yeelight.com.
We will check your order with Banggood.

pandver · 2019 年10 月 22 日 07:40

My friend,
I don’t want warranty…
I want to buy a cover.
I want to pay a cover.
Where can I buy one?
Thanks

weiwei · 2019 年10 月 22 日 07:44

No cover sold separately.

pandver · 2019 年10 月 22 日 07:48

This is very disappointed for your company and your support…
And if the cover broken,like me,I throw in the garbage the Light???

weiwei · 2019 年10 月 22 日 07:53

this damage is caused by delivery, you should talk to whoever sold this product to you. If you bought this product directly from Yeelight, we will give you a new one.

pandver · 2019 年10 月 22 日 07:58

Mi friend,
I understand that you told me…
But I want to pay a cover!!!
I bought this product from Banggood but I don’t want something from my seller…
I am ok with my seller (Banggood)…
I don’t ask something from the seller…
I want just a cover!!
Can I buy from somewhere???
Can you help me about???
Thanks

yuwenqian · 2019 年10 月 22 日 08:01

If you want to buy a cover separately, you need to pay for the logistics while paying for the cover, and the logistics cost is very high, which may be higher than the price of the product itself.

pandver · 2019 年10 月 22 日 08:02

What else can I do about???

yuwenqian · 2019 年10 月 22 日 08:05

You can contact Banggood. If it is the responsibility of the seller, they should be able to reissue a cover. If it is the responsibility of logistics or others, I believe that you can also coordinate a satisfactory warranty.

pandver · 2019 年10 月 22 日 08:07

Ok…
I understand…
Thank for you time and thank you very much for your support