Has anyone managed to get a solution to this problem? Having the same issue
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Same here, I bought 3 lightstrip plus, 2 were added without problema, in one happen this symptom, to add manualy I need the id, where can I get it?
Hello,
I have the same issue today.
After jumping from yeelight app to home app, the Home app request the HomeKit code.
It shouldn’t request the code, because no code on lightstrip plus.
Everything is the last update. Firmware, iOS, Yeelight app.
MiHome app also doesn’t allow to add.
Please help.
Thank you
Sérgio
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I wonder if somebody from yeelight is reading this topics…
I managed to get it working.
I bought 4 Yeelight light strip plus. 2 worked ok and integrated with HomeKit immediately from Mi Home App and Yeelight app.
2 of them would not connect from either Mi home or Yeelight.
So this is what I did:
- On Mi Home app changed my server location from Chinese mainland to one in Europe.
- Added the strips to this new empty home.
- Removed the recently added strips
- Changed back to Chinese mainland server
- Added the light strips
- And then followed the usual process: from Mi Home or Yeelight app
- It worked.
Let me know if it works for you.
It doesn’t work for me. Since I am on a European server by default (I live in Belgium), I tried it in reverse by switching to a chinese server and back, but still nothing. I can see the Homekit button, but when i press it, nothin happens.
Having the same issue here. I’ve tried with mi home app and yeelight and none works.
In the mi home app, when I click HomeKit button nothing happens.
Any idea how to solve this?
Same problem, I tried all the servers and without success, I have 2 strips, the first strip without problem and the second I can’t add to HomeKit… I have firmware version 2.0.6_0073. Has anyone succeeded?
Here is my screen record how I try to add a strip to an Apple Homekit…
Hi BartMuyns, have you solved the issue? Same happens for me and I don’t know if I should return the product or not.
I have the exact same issue, even using the Yeelight app doesn’t work, it jumps to the camera / barcode scanner for HomeKit.
I have already tried to change regions, etc. and it still doesn’t work. I am based in Asia. And yes, I have the latest firmware and software updates. Any help will be much appreciated! I’m deciding to fully fit my house with Yeelight, but cannot commit with such issues.
We must hope that the firmware update will be soon @kaparmar… People are also solving it on Reddit, and there is no solution yet…
@kaparmar, In my case it was that the strip purchased in Xiaomi Store in the Czech Republic EU version work with Apple HomeKit, the strip from AliExpress, global version, I have a strip with an EU plug I can not pair with Apple HomeKit, while both have the same firmware update…
Thank you very much for the response. Yes, let’s hope there will be an update soon!
I have now written an email for support, so I will see what they write off… When they write me off, I’ll copy the answer…
I wrote them an email too and they just asked for some details like firmware version, when I bought the lights, server I am using, etc
I’ll let you know what they say
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I was told this:
Hi,
Since it is a new problem that we have never encountered before, our engineers need time to find the cause of the problem.
We are temporarily unable to determine the specific repair time, sorry for the inconvenience.
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Hi @Lopes94 so at least we really hope that it solves the problem, otherwise I put a link to Reddit here, one user wrote me there that this problem has been solved for two years, the way you wrote the email, you get it did he ever write now?
I received an email from support today, so I’m attaching it here…
Hi,
Thanks for your feedback and sorry for the inconvenience.
It seems like a setup code problem, our engineers are working on it, please allow us sometime to fix this issue.
Best Regards, Yeelight support.