My bedside Lamp stop working

My beautiful bedside light stop working after only 3 weeks of use :sob::sob: (it was almost new) … I can’t even turn it on and the app doesn’t recognize it. I tried to disconnect it, reset it, but nothing :pensive:
I don’t know what to do :frowning:
Can anyone had had the same problem and know how to fix it? Or someone may sujest any solution?
I really loved this lamp u.u

Could you reset it successfully?