Problem with bulb after update

scfrancis · 2018 年2 月 22 日 01:18

Hello,
First of all excuse me for my english (I’m French).
I have a problem with my yeelight bulb. After an update, which went well, the bulb went crazy.
It starts to flash, so it resets itself, and can not be reinstated in the yeelight application.
My MI-ID: 1588503975
Thank you for your precious help!

dingyichen · 2018 年2 月 22 日 03:09

Hello, where do you put the bulb? Could you try to power off the bulb for an hour and re-setup it to see what happened?

scfrancis · 2018 年2 月 22 日 10:08

Hello dingyichen, and thanks for your answer !
Yes I try this (2 Days off) and I have the same problem.

dingyichen · 2018 年2 月 22 日 11:56

Does your bulb work well before firmware update? Please refer to the link:

scfrancis · 2018 年2 月 22 日 18:57

Yes I have already tested. Here is a Youtube link for you to be more aware of the problem.
Thank you for your help

scfrancis · 2018 年2 月 26 日 13:09

No one to help me please ?

dingyichen · 2018 年2 月 27 日 01:49

What voltage do you use in your country? Does it match the voltage printed in the package of the bulb?

scfrancis · 2018 年2 月 27 日 07:45

Yes it’s the same volatge (220v)

dingyichen · 2018 年2 月 27 日 08:01

Do you have any other socket to try if the bulb has the same problem? If yes, please contact your retailer for a replacement or refund.

scfrancis · 2018 年2 月 27 日 08:16

Same problem… I have no answer of my retailer (gearbest)… How to do, I feel alone !

dingyichen · 2018 年3 月 2 日 03:34

Any update from your retailer?

scfrancis · 2018 年3 月 2 日 08:57

They ask me to explain my problem again!
We turn arround !!

scfrancis · 2018 年4 月 7 日 18:41

I have no news from my retailer… Xiaomi manages the guarantees directly? I am desperate

scfrancis · 2018 年4 月 24 日 05:51

UP
No help for me ?

dingyichen · 2018 年4 月 25 日 01:51

Hi, where did you buy the bulb? Please provider your order, we will help to contact your retailer. Thanks!

scfrancis · 2018 年4 月 25 日 18:17

Yes I know, but I no answer from him…