Hello, I have 2 yeelight RGB bulbs and one LightStrip. They all are connected to the official Xiaomi Yeelight app via the Singapore server (I am from the EU).
One problem is that my devices are randomly being showed as offline. When this happens then every device will be shown as offline, and I can’t control them. I have to turn off my WiFi on the phone, so the phone goes through LTE, then every device comes back online as normal. I have confirmed that there is no problem with my router nor with my internet connection, everything works except the bulbs.
The other problem is also with the official app. I configured some favorites but when I click on “apply” two things can happen - either the selected favorite will be activated, or the selected favorite will be deleted. It can just randomly disappear from my favorites list and there is no way bringing them back, I have to reconfigure it again.
Could you please investigate the issue? I love these bulbs but these problems are really annoying
Thanks in advance.