Like most iOS users app interface don’t pass through 25% of the progress. When we’re going to have an update to fix the problem?.
You can have a try with connect with an Android phone and update firmware of the lamp. And if you already have the latest version, please refer to:
Sorry for the issue, please let us know which step do you stuck?
And at last please use another phone to setup a hotspots with 4G network and try connect the bulb to it, I want to make sure if the bulb is ok. Thanks!