How to connect to 2.4Ghz wifi ?


#1

Hi,

I am in residence and I have a wifi terminal that offers 5Ghz and 2.4Ghz. My phone connects with the 2.4Ghz.
When trying to add a bulb, the wifi is grayed because it does not accept 5Ghz.

How to make it be 2.4Ghz taken into account?

Thank you


#2

bulbs can only connect to 2.4Ghz, I don’t think that they even see 5Ghz Wifis?


#3

When I click on Wifi I get a message “Not compatible with 5Ghz” except that the wifi terminal is also 2.4Ghz, since my phone is connected on it…


#4

Please select 2.4Ghz instead to connect the bulb.


#5

Precisely it does not find the 2.4Ghz whereas it is well on this terminal.
But isn’t WPA2 Enterprise a problem?


#6

The lamp can only work with a router using WPA/WPA2 encryption method with a password.

Do you mix 2.4G with 5G in your router?