Do not remember the color


#1

hello, I bought the lamp bedside 2. The problem is that it does not remember the last color used … if I chose a white and I turn it off, it turns on with a pale yellow


#2

How do you turn off the lamp, by the button, the app or the power?


#3

Thank you for. I make a reset without using the app all works well! but when I turn on the app and associate the lamp the problem comes back. and in this case if I turn it off with the app or the power on the lamp is the same the last color is not kept in memory


#4

First of all, update the lamp with the latest firmware, then you have to set the default colour in app.


#5

the firmware is up to date (1550163). I did a reset this morning … everything worked well and this afternoon the problem came back


#6

the lamp has a defect according to you?


#7

The lamp can’t remember last color it used by app? Could you make a video to show it?


#8

Hello,
It is confirmed that it does not come from the lamp. Because when I discossed the lamp of the app it was refitting. I did a complete reinstallation. I took the opportunity to change server. I chose the Singapore server and for now everything works. By cons, I noticed that when I turn on the lamp, it turns on for 0.5 seconds in blue and then regains its color memorized!
I’ll keep you posted on what’s next!


#9

the same problem came back … I’m doing a video as soon as I can


#10

Here are some news … Last night without interventions from me, everything is back normal!
In any case, thank you for your great product !!! One request: the French language in Mi Home!