Hi, i have some color bulbs and also several ceiling lamps. From the beginning i was not able to connect them by choosing ceiling lamp in the apps (yeelight and Mi Home). Instead i have to choose color bulb and then connect first with the device and then with my network.
The newest ceiling is the 650 which after installed i was able to connect on the same way. Today i connected the ceiling lamp to remote control as well. After i did this, the lamp was disconnected to the sever and i could not reach anymore by with the apps.
Several tries to re-connect the ceiling lampe, or on Singapur and Mainland failed. After changed the WIFI of the device i cannot get any connection between the iphone and the device.
I resetted the device many many time but always the same problem.
All other devices are working well.
Sorry for the issue, please let us know which step do you stuck?
And at last please use another phone to setup a hotspots with 4G network and try connect the bulb to it, I want to make sure if the bulb is ok. Thanks!
Was able to connnect the ceiling by using yeelight app on an ipad with a LTE hotspot from my iphone. It works until i close the hotspot. Then the lamp is offline if i switch to my home WiFI and also if i use the app on my Iphone with LTE as well. Means only Online if i go over the hotspot. Any idea ?