Candela inner light bar askew


#1

I bought a Yeelight Candela and the inner bar with the light is askew. So, depending on from what angle you look at the device, the bar points to left or right a little bit and this looks weird.

Is there any way to open the device and correct that weird shape?

See the image (candela was upside down for easier turning to show in a video):

Thank you so much!


#2

@moritzn, this is weird of course. But as I know, there is no way to open the device.

@Seancui Could you help to check what’s the problem of the lamp?


#3

Where did you buy this device? I think you can contact the retailer for replacement or refund.