I’m having exactly the same issue with my Mi LED Desk Lamp. It goes “offline” a couple of times a week, seemingly at random, although it’s still connected to my network (is on my routers DHCP client list). Disconnecting and reconnecting the power plug temporarily fixes this (until the next random disconnect, that is).
I think I started noticing this around the time when the Mi Home app got a rework a couple of months back (i’m using the Chinese server).
An issue with BLE that could cause the whole device to go offline was spotted recently… there’s a fix now. No idea if it’s the same issue with what you saw. We will release the fix with a couple of other enhancements and features ASAP. But if you are interested in a beta version, feel free to contact me
Same problem here. I have no issue connecting my yeelight bulb through Mi Home app, but after a while it goes offline. Very frustrating.
I’m using the Mainland China server as I need my xiaomi switches to interact with my bulb.
I need some help on this please. Will the update fix this behavior? Will it be deployed soon?
Sorry for the inconvenience. We have fixed an issue recently that could leave ceiling lamps offline under conditions. The new version is under test for now and could go online within 2-3 weeks. But if anybody wants to get it earlier than that, you are more than welcome to ask and provide your xiaomi ID.
Hi! But is there a known problem with the bulbs? My has the similar problem, i turned off last night and in the morning, it does not turn on, i restarted the router and tried to reset it, wich did not work.
Thanks!
Any updates on the status of this issue? The offline problem started with me this week, my Yeelight Ceiling lamp seems offline, even when turned on by remote. All my other Yeelight products work fine (bulbs, desk lamp, big ceiling light 650). The Yeelight app confirms that all firmware is up to date, so the fix mentioned before should have been implemented now, I guesss… Any other users who got this problem recently? And users who experienced this earlier, has it been fixed for you?
After a 5x power on/off reset and pairing it again with tge Yeelight app, it works again. Firmware has not been changed, it was 1.5.5_0180 already. Looks like my issue was not firmware, but network/server related.
Hi. I have a similar issue with my Yeelight Ceiling Lights (YLXD41YL, HomeKit version), all 3 of them.
They always stay connected to my router but they randomly go offline in the Yeelight app (they stay usable through HomeKit however).
Sometimes it is the opposite, they display “No response” in HomeKit but are still controllable though the Yeelight app.
Power cycle doesn’t help. The only thing that works is removing them from both Yeelight and HomeKit, resetting them and readding them to both.
I was using the Yeelight app on European server. I just tried to remove them from the Yeelight app and to put them in Mi Home (Chinese server) instead to see if it improves things.
Very often, in HomeKit, I can see them as “updating…” for a few seconds, which no other device in my Home app does.