Yeelight not working after a few commands


#1

Hi,
i need help with my Smart Bulb (Color):
the problem is that after a few commands in the Yeelight Actions App (Android 7.1) the bulb stops form receiving any command… sometimes after 30-40 seconds the light listens to a single command, after that it returns to be stuck again.

The biggest problem is in Google Home / Google Assistant: i can connect the Yeelight account and see the Bulb, but if i try to execute a command the assistand answers me : “an error has occurred and I can not control this home device”.

I’ve tried on Singapore, German and US Servers (i cannot use Mainland China because Google Home does not support it). I can ping all the servers by my router, except Singapore’s one (although it works for a few commands :dizzy_face:).

Can you give me some help?

I’m an Italian user FYI

Thank you in advance.


#2

I suggest you select Germany server to connect the bulb.

After you connect your device to Germany server, please provider your Mi account. @yusure please help with GH issue.


#3

Hi,
The bulb is already connected on Germany server, my ID is 1831942276.

Thank you!


#4

@PeliAnci
Hi,
First, please tell to GoogleHome “Hey Google, sync devices”, when it response sync successful, try control bulb by voices.