Yeelight ceiling connection problem

Dear Yeelight Staff,

Yesterday I received my new Yeelight ceiling led. I already have one Yeelight bulb and everything works fine but I cannot connect my ceiling light​:confounded:
The lamp is working and I can find it but everytime when I’m trying to connect it via Bluetooth this happens(please look at the picture). I tried it with both servers but nothing happened.

I hope you know a solution for me

Did you follow the instruction of the App or you connect the Bluetooth manually?