Yeelight Ceiling 480 No Power Issue


#1

Basically tried every single wiring possibilities. The old lamp just works fine. But the Yeelight just isn’t turning on after pressing the power. Pressing the remote didn’t work either. Did I get a broken product from Gearbest?


#2

Did other command or buttons work?


#3

Nothing… The light simply doesnt turn on anyway. No power… I tried the old lamp once again in the same socket which works normally


#4

Please double check the power cable.

Also make sure the power pan was not screwed too tightly, which may make the pan distorted in shape and impact the power connection.


#5

I redid the whole installation. Unfortunately the problem remains the same.


#6

We have never get similar problem reported.

  1. Could you please try to push or shake the lamp shade a little bit and check if the lamp could flash?

  2. Please take a picture of the power cable.