Very disappointed with reliability of Yeelight ceiling light

#1

I have just moved into my new place and it has new lights 3 x YLXD01YL Yeelight Ceiling light and 1 x YLXD05YL JIAOYUE 480.

The YLXD05YL JIAOYUE worked for 1 night after installation, the next day I got home to find it ON by itself. I switched it OFF by wall switch, I could not turn it ON after that.

One of the Yeelight Ceiling Light YLXD01YL which is used for like 5 minutes every alternate day failed after one month. At first it would switch off by itself after turning on about 30 seconds. Now it does not turn on at all.

All lights firmware are up to date. Is there anything that I can do?

Items does not have any warranty support in Singapore as I bought them online.

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#2

Hi, these all look like hardware issues. If the power unit goes wrong, the ceilings won’t light up.
Or maybe there are environmental issues because it’s really rare to see 4 faulty ceilings in a row. Have you happen to installed them after a dimmer? Are they installed properly (no deformation with the docker, wires connected firmly, etc )?
After all, if above issues are all ruled out, and you are able to bring them back on, maybe you’d like to try out the firmware versions in beta; in that case, please PM with your MI id.

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#3

Hi ,

You misunderstood. 2 out of 4 light that I have is having issues.

Sometimes they cannot be turn on. Sometimes they can be turn on but turns off by itself after a few seconds or after 30 minutes. Totally unpredictable and unreliable.

No dimmer, no deformation of docker, no issues with wires because when I put the other lights that I have at their positions, there was no problem at all.

The 2 problematic lights are:

Yeelight Moon model: YLXD05YL
S/n: YL035/00003036
CMIIT ID: 2017DP4673

Yeelight Ceiling Light model: YLXD01YL
S/n: 15496/00040527
CMIIT ID: 2016DP7526

Thanks

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#4

Have you managed to solve these issues? I’m considering to buy Yeelight ceiling lights, but not if reliability is an issue…

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#5

This looks like hardware failure. Please contact the retailer for helps.

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#6

Reliability is never the issue. All companies have the same amount of defect in their products, people just tend to be subjective. If you buy i.e. Xiaomi phone and it breaks abter a month, you will say to everyone that Xiaomi phones are unreliable. Which is total bulls*it. All comapnies have approx same amounts of defects. But since it was you, they must be bad, right? And you come to forums and all you read are problems, right? Well, ofcourse, since if people didn’t have problems, why would they COME to forums? Go to any forum of any company and you’ll see complaints…

so… I have like 40 devices from Xiaomi ecosystem. And guess what? they all work. NEVER had a problem with connecting, never had a failure. I have 10 Yeelight products and they all work. v1 white and RGB bulbs, v2 white and RGB bulbs, led strip, 2 ceiling lights… all work.

but that must be a coincidence, right? Since MY bulb doesn’t work :slight_smile: But I probably WILL NOT GO TO FORUM and write “hey everybody, I have a product and it works!!!” right? Only if it doesn’t work will I write…

So, everything is SUBJECTIVE. Keep that in mind :slight_smile:

Cheers

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