Yeelight Lighstrip Color Bug


#1

I think you know how to help me yeelight workers, my problem is this
i have 2 light strips but i have many color bug, for example my color that was supposed to look like this
https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=2ahUKEwjTi6nT8bPfAhUJzoUKHTZZAjMQjRx6BAgBEAU&url=https%3A%2F%2Fwww.solidbackgrounds.com%2F2560x1600-turquoise-blue-solid-color-background.html&psig=AOvVaw1dPDKBqjx0e1YABUIbEur-&ust=1545583576394652
it look like almost no color a very bad green, on the other lightship when i turn off it shows only green color (lightstrip don’t turn off, i have to unplug from power plug), i want some help because if this problem goes on (and it goes on a very very long time), you will loose a customer to philips
thanks, waiting for reply


#2

Hello, there’re lots of colors you can change from Yeelight application, have you try with these colors?