Yeelight Tunable white not connecting to wifi


#1

hi, I have just bought two yeelight tunable white lights. They are not connecting to the wifi. I have reset them multiple times, they always go to 50% while connecting on the app and say connection failed. I have even tried to sync them right next to the router. Please help!


#2

Could you see the WiFi bulb in your router’s DHCP client list? Also, you may find another phone and start a hotspot and try the connection.


#3

I am not sure what the DHCP client list is. could you please explain?


#4

Have you ever login the web based router management console? There is something like client list that show all the devices connected to the router.


#5

I have not done this before. are you able to guide me how to do this?


#6

actually, i can see the lights on the connected devices on my network when i went to to web based control center


#7

what do i do next?


#8

Could you try to setup a hotspot with your mobile phone and connect the bulb to that hotspot with another phone?


#9

In case that works, how do I connect to the wifi network?


#10

We need to narrow down the root cause. If it works with hotspot, try to set default DNS to 8.8.8.8 on your router.


#11

The Hotspot didn’t work either.