Hi, I am trying to install a new LED bulb and followed the online instructions. I always just get to the 25% complete (on my iPhone 8), and then server error message.
I have tried to trouble shoot this using the forum and have tried the following:
- Resetting the bulb (on and off 5 times) and repeating the process
- Changing my wifi connection from 5GHz to 2GHz
- I have logged onto my router and tried to see if the bulb is visible on the DHCP list, and have also tried changing the DNS to 8.8.8.8 as per a previous forum
- I can see the bulb on the wireless network, so there is no issue with the wifi connection
- I have also tried on a different device (iPhone 7)
Please can you advise what else I can try?