Yeelight Bulb and Strip can not turn to White after a Software Update


#1

After a software update in the Yeelight App i can not turn the bulb or the strip to white color :thinking:


#2

what’s the product model and firmware version?


#3

Color LED Bulb v2 Version 1.4.2_0033
Light Strip LED Version1.4.2_0049
Color LED Bulb v1 Version 1.4.2_0068


#4

Then android or iOS?


#5

IOS


#6

After a next software update for the Color Bulbs V1 V2 can I turn they to white color but not the light strips. I thing they need always a update to correct the problem


#7

Please provider your xiaomi account, I will add you into whitelist to update firmware to resolve the issue.