Yeelight Smart Led Ceiling Lamp color temperature problem

iHappyiRich · 2018 年7 月 14 日 10:16

I’m the owner of Yeelight Smart Led Ceiling Lamp. Unfortunately does not control the color temperature, both from the level of the remote control and the application. https://radikal.ru/video/VGKKFI5E7j6

dingyichen · 2018 年7 月 16 日 02:16

Does the lamp support changing color temperature? Please provider your xiaomi Account.

iHappyiRich · 2018 年7 月 18 日 01:17

no, tried through the phone, what to do?

iHappyiRich · 2018 年7 月 23 日 17:06

Need to shoot a video?

dingyichen · 2018 年7 月 24 日 01:59

Sure. And please provider your xiaomi account.

iHappyiRich · 2018 年8 月 19 日 18:17

xiaomi account. 4150743260

iHappyiRich · 2018 年8 月 19 日 18:29

shoot a video https://radikal.ru/video/tPMVmAUmn1S

dingyichen · 2018 年8 月 20 日 02:37

It seems you change color temperature in moon mode, right? It doesn’t support change color temperature in moon mode.

iHappyiRich · 2018 年8 月 23 日 17:39

there is a mode of the sun, it is underlined in red. So what should I do?

iHappyiRich · 2018 年8 月 27 日 17:37

there is a mode of the sun, it is underlined in red. So what should I do?

coasterli · 2018 年8 月 28 日 01:46

It’s hardware defect, please contact your retailer for replacement.