Connection timeout once again and forever

Hi. I’m having the same issue that many users there. When i’m trying to connect my Lightstrip to Yeelight Android App, app is finding my lightstrip (66:90:C1:95:10:EF). When it connects, it gets yellow flickering on 50%. And after 99% “connection timed out”. It was ok on my previous router, why is it happening now?

Answering your default questions:

1. Yes, i can see 'yeelink-light…" AP, but when i retrying to connect, it disapears.
2. There is no issues in connecting to a router in beginning of setup.
3. there is no lamp in my router’s DHCP list, how could it be there?

pings:

Pinging sg.ot.io.mi.com [161.117.3.122] with 32 bytes of data:
Reply from 161.117.3.122: bytes=32 time=281ms TTL=82
Reply from 161.117.3.122: bytes=32 time=276ms TTL=82
Reply from 161.117.3.122: bytes=32 time=279ms TTL=82
Reply from 161.117.3.122: bytes=32 time=279ms TTL=82

Ping statistics for 161.117.3.122:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 276ms, Maximum = 281ms, Average = 278ms

C:\Users\Isaak>ping ot.io.mi.com

Pinging ot.io.mi.com [161.117.52.228] with 32 bytes of data:
Reply from 161.117.52.228: bytes=32 time=197ms TTL=84
Reply from 161.117.52.228: bytes=32 time=211ms TTL=84
Reply from 161.117.52.228: bytes=32 time=197ms TTL=84
Reply from 161.117.52.228: bytes=32 time=198ms TTL=84

Ping statistics for 161.117.52.228:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 197ms, Maximum = 211ms, Average = 200ms

C:\Users\Isaak>ping us.ot.io.mi.com

Pinging us.ot.io.mi.com [54.202.193.179] with 32 bytes of data:
Reply from 54.202.193.179: bytes=32 time=170ms TTL=40
Reply from 54.202.193.179: bytes=32 time=170ms TTL=40
Reply from 54.202.193.179: bytes=32 time=170ms TTL=40
Reply from 54.202.193.179: bytes=32 time=170ms TTL=40

Ping statistics for 54.202.193.179:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 170ms, Maximum = 170ms, Average = 170ms

C:\Users\Isaak>ping de.ot.io.mi.com

Pinging de-ot-io-mi-com-1-05814e124e8dcf6e.elb.eu-central-1.amazonaws.com [18.159.88.239] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.

yeah, and ID is 4158742428 and PPPoE internet

i feel terrible

And Mi Home app doesn’t see it at all

Dear Isaak, are you using any mesh wifi to connect?

No, just my regular 2.4G wifi

It’s getting stuck on “Updating commection status, just a sec…”
and it’s not a sec

Probably u can try to restart your modem and change your router DNS for ipv4 to google dns (8.8.8.8 and 8.8.4.4) if you haven’t change it.

Tried… Will retry it just for you

tried it. Same shit

This might be inconvenient but maybe you want to try to remove and re-add the device? haha

yes i do. What else should i do when i’m havein a new network?

Dear all yeelight staff @chyhaiyuan @weiwei @coasterli @dingyichen,

Can anyone of you answer @isaakquing question?
Thank you.

Thanks for calling out staff, but it seems like it doesn’t work

Hopefully they gonna reply you soon

The worst customer service experience yet

there is a solution!

Awesome!