灯十几秒闪烁一次

My light is Yeelight 皓石 LED 吸顶灯 Pro, 我没有接WIFI,只是用开关和遥控器。才用不到一个月,忽然间
灯十几秒闪烁一次,然后遥控错乱,不受遥控,怎么办?

你好,连接过APP吗?如果连接过请私信我一下小米ID吧,后台看看。
如果没有连接过那且没有升级过固件,则可能是受到了某些型号的路由器干扰。

路由器干扰排除方法为:
1.看下自己家里是否有更换腾达过着华为/荣耀路由,如果有,则关掉路由器,用手机开热点进行升级固件。
2.如果自己家没有使用相应型号的路由,则可能是邻居家的,这种情况需要联系客服,更换最新固件版本的控制模块。

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我从没连接过APP,一直传统的用遥控器而已

Hi, I have the same problem. My ceiling light blinks every 30s and remote suddenly does not work. I cannot connect to the app. It’s always failed to connect. Please help.

hi,could you please give ours a video of this problem。

Mandy, 2 things you can do

  1. get in touch with them via facebook messenger, they are pretty responsive and helpful there
  2. try to upgrade your software version, you need to have Mi-home app in your mobile phone, connect the device to your Mi-home, upgrade the software, then problem will be resolved.