My light is Yeelight 皓石 LED 吸顶灯 Pro, 我没有接WIFI,只是用开关和遥控器。才用不到一个月,忽然间
灯十几秒闪烁一次,然后遥控错乱,不受遥控,怎么办?
你好,连接过APP吗?如果连接过请私信我一下小米ID吧,后台看看。
如果没有连接过那且没有升级过固件,则可能是受到了某些型号的路由器干扰。
路由器干扰排除方法为:
1.看下自己家里是否有更换腾达过着华为/荣耀路由,如果有,则关掉路由器,用手机开热点进行升级固件。
2.如果自己家没有使用相应型号的路由,则可能是邻居家的,这种情况需要联系客服,更换最新固件版本的控制模块。
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我从没连接过APP,一直传统的用遥控器而已
Hi, I have the same problem. My ceiling light blinks every 30s and remote suddenly does not work. I cannot connect to the app. It’s always failed to connect. Please help.
hi,could you please give ours a video of this problem。
Mandy, 2 things you can do
- get in touch with them via facebook messenger, they are pretty responsive and helpful there
- try to upgrade your software version, you need to have Mi-home app in your mobile phone, connect the device to your Mi-home, upgrade the software, then problem will be resolved.