Can't connect my Yeelight to Google Home

fpetru104 · 2019 年2 月 24 日 21:56

Hello. I have changed server of my light from Germany to Singapore and I thought that now it will work with Google Home and I will be able to connect it and use its commands. But there was an error. When I am connecting Yeelight to Google home, it says after authorisation that ‘’ Accounts are linked now’’ but then nothing follows. I can’t set my rooms or things like that. Can you help me some way?

My ID
1602541101

Thank you

fpetru104 · 2019 年3 月 1 日 07:42

Hm… No answer?

atb1983 · 2019 年3 月 1 日 14:33

got the same issue.
still waiting for them to reply after a month

dingyichen · 2019 年3 月 4 日 01:13

@yusure please help take a look at the issue.

yusure · 2019 年3 月 4 日 01:44

@fpetru104 @atb1983
Sorry, I’m late, about this issue, please try below steps:

try clear GoogleHome App cache.
try default browser cache on mobile phone.
re-link Xiaomi account on GoogleHome App.

If still doesn’t work, please let me know.

atb1983 · 2019 年4 月 23 日 14:28

Yes, same issue

yusure · 2019 年4 月 24 日 01:05

@atb1983
Hi Alex,

Please show me your Xiaomi ID, let me check for you.

Regards,
Scott

atb1983 · 2019 年4 月 24 日 19:09

Hi Scott, thanks for your quick response
my id is: 1598981088

yusure · 2019 年4 月 25 日 01:16

Sorry, I did’t find any logs, could you record a video for me ?
yushuai@yeelight.com

atb1983 · 2019 年4 月 27 日 10:15

videos sent. thanks yusure

yusure · 2019 年4 月 28 日 01:10

@atb1983
Hi Alex,

Thanks for your video, I found this root cause, I guess you used different account, you should use “1598981088” instead of email to login.

Thanks.

atb1983 · 2019 年4 月 28 日 05:14

Hi Yusure, thanks for your time, I was able to link the device now :).